Expert WordPress Maintenance Plans & WordPress Support Services

 Updates, WordPress Maintenance, Content Changes, Theme & Plugin Problems, Run & Restore Backups, or just Help from a WP Expert on call to solve your WordPress related issues and answer your WP questions.

Need More Information?

Have a question or want to speak with a real person about our WordPress maintenance and support plans?  Click below to schedule a free, no obligation phone call about your WordPress maintenance plan.

Frequently Asked Questions

Here are some of the most common questions about our WordPress website maintenance service.

When do you respond?

Our team is based in the Midwest (St. Louis) and our office hours are 8am to 7pm CST – we generally respond to a request in less than 15 minutes during regular office hours.  If you are subscribed to our monthly plan, we provide 24/7 email support.

What Is Your Guarantee?

We guarantee to resolve your issue under our one-time agreement or we will give your money back. If your request can not be completed in an hour, we will discuss the problem & offer a refund.

How Does Monthly Billing Work?

You are under no obligation and can cancel your recurring maintenance agreement at any time.  Click here to cancel at any time.

I just paid for a fix and now my site is broken again!

Contact us – we will try to work with you, but cannot control some variables like hosting security and hosting software versions and we may need to discuss additional time if the situation warrants.  It really depends on the circumstances; so it’s best to email or call.

What Can I Do With My Agreement?

You are welcome to request any changes or updates and fixes that you need in order to change your website.  Our team will quickly get to work resolving your issues so you can get back to business.

How Do I Get Started?

Simply purchase one of our support plans and we will connect with you by email or phone (your preference) to discuss your issue and obtain the necessary login information to help you resolve your WordPress issues.

Recent Google Reviews

What They Say


I am so pleased with my website. Chris created exactly what I envisioned! His technical expertise was immensely reassuring and helpful. Thank you!...

Patricia Sartini, St. Louis


Chris redesigned my website more than a decade ago and now we have asked him to do it again. He is well-versed in both design and SEO, creative, effec...

Leigh Carson, St. Louis


Excellent website design firm! Chris offered the perfect balance of expertise, responsiveness and training so that I could benefit from his wonderful ...

Teresa Wilke, St. Louis


Chris did everything he said he could do for me, and he did it fast....

Thomas Chambers, St. Louis


I've worked with 314Media on several occasions and always get superior service. I use Chris for pretty much everything to do with online and I've neve...

Jeff Ponder, St. Louis

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